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Shipping & returns

Shipping

Most orders received before 3:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 3:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Mind Alive! or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

There is an option on the shipping method page for in store pick up. Please let us know which store you would like to pick up in.

Returns

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.